CQC single assessment framework

One platform for SOP analysis, evidence, staff guidance, and gap management.

Qlarifai helps care teams understand their SOP, strengthen evidence, and guide staff through WhatsApp or chat 24/7 - turning recurring uncertainty into action.

Safe care environment

Safe

We test whether your Statement of Purpose shows clear safety governance under the CQC Single Assessment Framework. This includes risk management, incident learning, medicines oversight, infection control, and defined leadership accountability.

Effective care delivery

Effective

We test whether your Statement of Purpose demonstrates clear care planning, measurable outcomes, and verified staff competency. You see exactly where evidence lacks depth before inspection.

Caring and person-centred

Caring

We test whether your Statement of Purpose demonstrates dignity, privacy, meaningful involvement, and advocacy in practice. We review how you evidence communication and shared decision making with people and their families under the CQC framework.

Responsive to changing needs

Responsive

We assess how your Statement of Purpose addresses feedback, complaints, and service responsiveness. We review whether you describe clear processes, defined timeframes, and evidence of learning and improvement.

Well-led governance

Well-led

We assess how your Statement of Purpose sets out leadership, governance, accountability, and continuous improvement. We review whether you evidence clear ownership of policies, defined oversight, regular review, and action taken.

Start by understanding what your SOP really shows

Qlarifai begins with free SOP analysis so teams can quickly see whether key topics are covered and whether the evidence behind them is strong enough to stand up in practice. It is designed to move you from broad statements to operational clarity.

The starting point

Coverage

Does your SOP mention the topic at all, or is it missing completely?

What stands up in practice

Depth

Does the wording show who owns it, how it works in practice, and what evidence supports it?

This gives you a practical starting point before you move into evidence design, staff guidance, and action tracking.

How Qlarifai works in practice

The platform connects analysis, guidance, and improvement into one loop instead of leaving them spread across documents, inboxes, and informal chat.

Analyse your SOP

Upload your Statement of Purpose and identify where topics are missing, partial, or well supported.

Organise your evidence

Build a clearer evidence base around the areas that matter most to your service and inspection readiness.

Guide staff in real time

Let staff ask questions on their phone through WhatsApp, embedded chat, or in-app guidance and receive answers grounded in your organisation's own guidance.

Spot recurring uncertainty

Use repeated questions, weak answers, and low-confidence themes to reveal policy and evidence gaps.

Assign actions and improve

Turn those gaps into KPIs and tracked tasks so teams can close issues and improve future answers.

What this gives your team

Qlarifai connects policy, evidence, staff guidance, and action ownership so improvement work becomes visible and manageable.

A clearer starting point

See where your SOP is strong, where it is weak, and where evidence needs more depth.

Better staff support

Help frontline teams get quick, relevant answers without relying on workarounds or memory.

Visible policy gaps

Spot the areas people repeatedly ask about so uncertainty does not stay hidden.

Trackable improvement

Turn findings into actions with ownership, due dates, and progress you can review.

Stronger inspection readiness

Build a clearer line from policy, to evidence, to staff understanding, to governed improvement.

  • Policy-grounded answers, not generic replies

    Qlarifai answers staff questions using your SOPs, evidence, and curated guidance so support feels specific to your service.

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  • Recurring uncertainty becomes a visible signal

    Low-confidence answers and repeated questions help teams see where policy wording or operational evidence needs work.

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  • Signals become owned KPI actions

    Qlarifai connects recurring staff questions and SOP findings to a managed workflow so teams can assign and close actions faster.

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What Qlarifai helps you do

Qlarifai is not one tool. It is a connected compliance workflow built around how care teams actually work.

Free SOP analysis

Upload your Statement of Purpose and see where coverage and evidence depth are strong, weak, or missing.

Evidence repository

Store, organise, and improve the operational evidence that supports safe, effective, and well-led care.

Staff guidance chat

Give staff quick answers on their phone through WhatsApp or chat, grounded in your own SOPs, evidence, and curated guidance.

Gap detection

Use recurring staff questions and SOP findings to uncover weak policy areas, missing evidence, and unclear processes.

KPI action planning

Turn gaps into owned actions with due dates, follow-up, and a clear path to closure.

Governed, scoped, and accountable

Qlarifai is designed to support improvement work in a way that stays visible, reviewable, and organisation-specific.

Questions stay connected to policy

Teams can understand how answers were formed, not just read the final message, so recurring uncertainty is easier to review and improve.

Organisation-scoped access

Guidance, evidence, insights, and actions stay within the right organisational boundary.

Moderation and governance controls

Where automation needs oversight, Qlarifai supports review paths, exports, and linked operational context.

Track progress over time

Re-upload, reassess, and compare so improvement is measurable rather than assumed.

FAQs

What can we use for free?

You can start with free SOP analysis to understand where your Statement of Purpose is strong, partial, or missing key depth.

Is Qlarifai only a chat tool?

No. Chat is one important part of the platform, but Qlarifai also includes SOP analysis, evidence support, gap detection, and KPI action planning.

How are answers generated?

Answers are grounded in your organisation's own SOPs, evidence, and curated guidance, with governance controls where needed.

How do chat questions help us improve policy?

Recurring questions and weak answers reveal where staff need clearer guidance, stronger evidence, or better-defined processes.

Can we track improvement over time?

Yes. Findings can be turned into KPI actions with ownership and follow-up, so teams can review progress over time.

Who is Qlarifai for?

Qlarifai is designed for care providers and teams who need stronger day-to-day compliance workflows around the CQC framework.