Privacy

Privacy Policy

This summary explains, in plain English, how Qlarifai handles account data and the service information you use across Statement of Purpose review, evidence work, staff answers, and inspection readiness.

What we collect

  • Account details such as name, email address, organisation, and role.
  • Service materials you upload or manage, including the Statement of Purpose, supporting evidence, and related records.
  • Content used to support staff answers, inspection readiness activity, and service support requests.
  • Usage and reliability data that helps us keep the service working securely.

How we use it

  • To provide the service features you request, including Statement of Purpose review, evidence management, staff answers, and inspection readiness support.
  • To protect the service, investigate issues, and improve reliability.
  • To communicate essential product, support, and account updates.

Sharing and processors

  • We do not sell your data.
  • We use trusted processors where needed to host, secure, and operate the service under appropriate agreements.
  • We may disclose information where law requires it or where it is necessary to protect the service and its users.

Your choices

  • Organisation owners can request removal of service data through their account settings where that workflow is available.
  • You can request access, correction, or privacy support by contacting support@qlarif.ai.
  • If you need a fuller legal or operational explanation, contact us and we will direct you to the relevant policy detail.